The Up and About Lifter
The Up & About Lifter is the perfect solution for an ageing dog who can still get around but finds is harder than it used to be to climb stairs or get into the car. The thickly padded chest section and adjustable straps on both the top and bottom ensure comfort, and the handle allows you to help when it’s needed without prohibiting your dog’s movement.
- Ergonomic design to reduce contact with pain points
- Comfortable handle grip
- Padded chest piece
- Chest strap keeps lifter in position and prevents slipping
- Designed for dogs 20-40kgs. with up to a 90cm chest
- Great alternative to pet vehicle ramps
Product information
We want to ensure you get the right product at the right time for the right price.
Free Shipping - We offer free shipping on all kurgo.com.au orders over the value of $75.
Standard Shipping - For orders $75 or less, we ship with flat rate pricing. For specific pricing details please see the FAQ section below.
Processing/Delivery Time - All online orders are processed the following business day. Estimated day of delivery is 2–5 business days from your order date. Business days are defined as Monday-Friday, excluding holidays.
Tracking - After your order has been confirmed, processed and shipped, you’ll receive an email with your delivery information and tracking number.
Kurgo® offers quick and reliable delivery to any location in Australia.
Please notify PetSafe® brand via phone or in writing of shortages or damage within 24 hours of receiving your shipment.
Tel: 1800 786 608
Email: customercareau@kurgo.com
Shipping FAQs
What forms of payment do you accept?
We accept Visa, MasterCard, and PayPal.
How much is shipping?
We offer a flat shipping rate of $12.99 on all items.
What’s your return policy?
For more information regarding our Returns & Replacements policy, contact our Customer Care team at 1 800 786 608.
Is your checkout secure?
Yes, checkout is 100% secure and your personal information is safe. You’ll see “https” in the checkout page URL, which means your information is secure. You’ll also see the “Secured by Thawte” icon at the payment step, which means our site has passed the daily Thawte security scan.
Returning Your Purchase
This policy applies to products purchased directly from kurgo.com.au. For purchases made through other online or store retailers, please contact the retailer directly for their specific return policy.
Returns Policy
If you're having trouble with your item and are considering returning it to us, please get in touch with our Customer Care team who will be happy to help you and answer any of your questions.
Warranty Information
Kurgo® is committed to providing our customers with the highest quality products and service. However, on rare occasions, products may be found to be faulty or defective. If you have a faulty product check that it's still within its warranty period and follow the claims procedure.
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LIFETIME GUARANTEE
Kurgo prides itself in making superior quality products. There’s nothing more frustrating than buying a product that breaks. If, during your product’s lifetime, it does not function as it should due to a manufacturing defect, we will repair or replace your product free of charge. Hassle and worry free!
Designed To #GOTOGETHER
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